Australia &
New Zealand
Nature Tours
ANZ Nature Tours is a successful inbound tour operator providing
scheduled guided tours, customised tours, and other services.
Data Management Solutions has
developed a complex database, which is now at the hub of many aspects of
the company's operations.
In a nutshell, the database is
responsible for these areas:
all aspects of bookings made by ANZNT with hotels
and service providers, including tracking and generating correspondence
all aspects of client registrations via overseas
agents
comprehensive travel agent, hotel/provider, and
staff data
integration of client registrations and provider
bookings, with product definition data
'wizards' to quickly set up series tours,
itineraries, and other procedures
staff allocation and
participation data
generation of rooming
lists, confirmation advices, tour vouchers, and other documentation
all aspects of
invoicing and payments
full details of
financial transactions
tracking of tour guide expense
sophisticated
reporting, too many to mention specifically: management information
reports, statistical summaries, client listings, financial reporting,
tour-related printouts
pop-up alerts of a
number of critical data factors
upload of key data to
ANZNT's website, where it is available to authorised travel agents
This database is in
intensive current use, and it is also a "work in progress", as further
features and functionality are being added as the need for them is
identified.
